Delivery Information

At itel.com.ng, we strive to get your Itel products to you quickly and safely. Here's what you need to know about our delivery services in Nigeria:

Delivery Areas:

We currently deliver across all major cities and many other locations in Nigeria. To confirm if your area is serviceable, kindly enter your full delivery address during checkout.

Delivery Timeframes:

  • Major Cities: Expect deliveries within 1-3 business days.

  • Other Locations: Delivery timeframes may vary depending on your specific location. However, you can expect your order within 3-7 business days.

Delivery Costs:

  • We offer competitive delivery rates, which will be calculated at checkout based on your order value and delivery location.

  • Free delivery promotions may be available from time to time, so be sure to check our website for ongoing offers.

Delivery Tracking:

Once your order is shipped, you'll receive a notification with a tracking number. You can use this number to track the progress of your delivery on the courier's website.

Important Note:

  • While we strive for the mentioned timeframes, unforeseen circumstances may occasionally cause delays. We appreciate your understanding.

  • For any questions or concerns regarding your delivery, please don't hesitate to contact our customer support team.

Additional Information:

  • We recommend you provide a valid phone number and complete delivery address during checkout to ensure smooth delivery.

  • Someone must be present at the delivery address to receive the order.

We hope this information clarifies our delivery process. Happy shopping at itel.com.ng!