Delivery Information
At itel.com.ng, we strive to get your Itel products to you quickly and safely. Here's what you need to know about our delivery services in Nigeria:
Delivery Areas:
We currently deliver across all major cities and many other locations in Nigeria. To confirm if your area is serviceable, kindly enter your full delivery address during checkout.
Delivery Timeframes:
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Major Cities: Expect deliveries within 1-3 business days.
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Other Locations: Delivery timeframes may vary depending on your specific location. However, you can expect your order within 3-7 business days.
Delivery Costs:
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We offer competitive delivery rates, which will be calculated at checkout based on your order value and delivery location.
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Free delivery promotions may be available from time to time, so be sure to check our website for ongoing offers.
Delivery Tracking:
Once your order is shipped, you'll receive a notification with a tracking number. You can use this number to track the progress of your delivery on the courier's website.
Important Note:
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While we strive for the mentioned timeframes, unforeseen circumstances may occasionally cause delays. We appreciate your understanding.
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For any questions or concerns regarding your delivery, please don't hesitate to contact our customer support team.
Additional Information:
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We recommend you provide a valid phone number and complete delivery address during checkout to ensure smooth delivery.
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Someone must be present at the delivery address to receive the order.
We hope this information clarifies our delivery process. Happy shopping at itel.com.ng!