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Terms & Conditions

Effective Date: June 18, 2024

These Terms & Conditions ("Terms") govern your access to and use of the itel.com.ng website (the "Site") and the services offered through the Site (the "Services") by itel Product in Nigeria ("itel Product in Nigeria", "we", "us", or "our").

1. Acceptance of Terms

By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access or use the Site or Services.

2. User Accounts

You may need to create an account to access certain features of the Services. You are responsible for maintaining the confidentiality of your account information, including your password. You are also fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

3. Orders and Payment

  • You agree to provide accurate and complete information when placing an order.

  • We reserve the right to cancel or refuse any order at our sole discretion.

  • All prices are listed in Nigerian Naira (NGN).

  • You agree to pay for your order using a valid payment method.

  • We may use a third-party payment processing service. You agree to comply with the terms of service of any such third-party service.

4. Shipping and Delivery

  • We will ship your order to the address you provide during checkout.

  • Shipping times may vary depending on your location and the chosen shipping method.

  • You are responsible for any applicable import duties or taxes.

5. Returns and Refunds

  • We offer a return and refund policy for a specific period (e.g., 14 days) after purchase, subject to certain conditions.

  • You can find more details about our return and refund policy on a dedicated page on the Site.

6. Intellectual Property

The Site and Services contain intellectual property owned by itel Nigeria or its licensors, including trademarks, copyrights, and patents. You may not use any of this intellectual property without our prior written consent.

7. User Content

You may submit content to the Site, such as reviews or product questions ("User Content"). You grant us a non-exclusive, royalty-free license to use, reproduce, modify, publish, and translate your User Content in connection with the Site and Services.

8. Disclaimers

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to indemnify and hold harmless itel Nigeria, its officers, directors, employees, agents, and licensors from and against any and all claims, demands, losses, liabilities, costs, or expenses (including attorney's fees) arising out of or related to your use of the Site or Services.

11. Termination

We may terminate your access to the Site or Services for any reason, at any time, without notice.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria.

13. Entire Agreement

These Terms constitute the entire agreement between you and itel Nigeria regarding your use of the Site and Services.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Site. You are advised to review these Terms periodically for any changes.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: sales@itel.com.ng

  • By mail: Lagos Nigeria